Shipping & Return Policy
Chaserworld Returns & Exchanges Policy
We hope you love your Chaserworld order. If you need to return an item, you have 14 days from the date of delivery to request a return.
Shipping prices will be calculated at checkout.
Returns
Items must be unworn, unwashed, undamaged, and have all original tags attached.
Customers are responsible for return shipping costs for change-of-mind or sizing returns, where permitted by applicable law.
Exchanges
We offer size exchanges subject to availability. If your requested size is unavailable, an eligible refund may be provided.
Faulty or Incorrect Items
If your item arrives faulty, damaged, or incorrect, please contact us as soon as possible with your order number and photos of the issue. We will arrange an appropriate solution in accordance with applicable law.
International Orders
We ship worldwide. All customs duties, import taxes, tariffs, and clearance fees are the responsibility of the customer.
If an international order is refused or returned due to unpaid customs charges, any costs incurred may be deducted from the refund, where permitted by applicable law.
Refunds
Once your return is received and inspected, approved refunds will be issued to the original payment method.
Nothing in this policy affects any consumer rights that cannot legally be excluded.
Thank you for shopping with Chaserworld. We truly appreciate your support.